Internship CRM & Customer Experience

Join Kia – Movement That Inspires 🚀

Internship Opportunity in CRM and Customer Experience– Start September 2026 | Zaventem, Belgium

There has never been a more exciting time to join Kia! We’re a company where bold ideas, creative thinking, and open minds come together to shape the future. Our brand slogan, ‘Movement that inspires’, reflects not just our innovative products—but also the spirit of our people.

With our European headquarters in Frankfurt representing 37 nationalities, and a passionate team of 63 professionals in our Zaventem office, you’ll find yourself in a dynamic, international environment where learning and growth are part of everyday life.

We are currently looking for a motivated trainee to join our Channel department as from September,  for an internship in the domain of CRM and Customer Experience, with a strong focus on data analytics, reporting, and enterprise systems.

Please note that this internship is intended for students enrolled at a Belgian university or university college (hogeschool).  The internship is unpaid and should be part of the candidate’s academic program (e.g. as a required or optional internship for course credit).

Ready to gain real-world experience in a fast-paced, innovative company? Let’s go!

🎯What you'll do:

Under the guidance of a seasoned expert in CRM and CX (Customer Experience), you’ll get hands-on experience and support every step of the way. You’ll be involved in:

• Analysis  of CRM and systems data to support various business teams

• Build and maintain dashboards and reports (CRM, BI tools, spreadsheets)

• Document data mappings across enterprise systems (e.g. SAP, Dealer Portal, Siebel, Salesforce)

• Work with IT and system owners to:

  • Understand data sources and ownership

  • Clarify field definitions and transformations

  • Track missing or unclear information

• Analyse customer journeys and identify data gaps or friction points

👤Who you are:

• You’re currently pursuing a Master’s degree in Business Engineering / Economics or Management Science and the internship is part of your curriculum

• You’ve got strong analytical and structured thinking skills and an ability to work with complex data sets

• You have an advanced level of Excel (pivots, lookups, formulas)

• You feel at home working with tools and systems

• You’re a team player, eager to learn, and ready to bring your ideas and energy to the table

• Strong written documentation skills in English (internal working language);
  knowledge of French or Dutch for local context is a plus.

🚀What we offer:

• Hands-on exposure to CRM systems, data governance, and enterprise customer data landscapes in an international company

• Chance to bridge theory and practice in a supportive, real-world environment

• Build your confidence and skills in system integration and data governance

• Be part of a fast-growing, innovative company that’s part of a strong international group

• A modern workspace that encourages collaboration, creativity, and ownership

• A company culture that embraces diversity, well-being, and personal growth

• And of course—a team that’s as driven and dynamic as you are!

Sounds like your kind of challenge?
We’d love to meet you! Apply now and kick-start your career at Kia.
Because great journeys begin with movement 😊.